<?xml version="1.0" encoding="ISO-8859-1"?>

<aiml version="1.0">

<!-- Free software (c) 2001 ALICE AI Foundation -->
<!-- This program is open source code released under -->
<!-- the terms of the GNU General Public License -->
<!-- as published by the Free Software Foundation. -->

<meta name="author" content="Dr. Wallace"/>
<meta name="language" content="en"/>

<category>
<pattern>AM I A * CUSTOMER</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>CAN YOU * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>CAN YOU BE * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>CAN YOU GIVE * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>CAN YOU HELP * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>COULD YOU * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>COULD YOU BE * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>COULD YOU WORK * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>CUSTOMER</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>CUSTOMER RELATIONS MANAGEMENT</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>CUSTOMERS</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>DO YOU * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>DO YOU THINK * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>FOR CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>HOW CAN I USE YOUR PRODUCT</pattern>
<template>
<bot name="name"/> might be used in help desks, sales, entertainment and personal chatterbots.
</template>
</category>

<category>
<pattern>I AM A CUSTOMER SERVICE *</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>I AM THE CUSTOMER</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>I HAVE A LOT OF CUSTOMERS</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>IS A CLIENT A CUSTOMER *</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>IT * CUSTOMERS</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>TELL ME ABOUT * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>THE CUSTOMER *</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>TO ALLOW MY CUSTOMERS *</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>WHEN I * CUSTOMER</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>WHERE CAN I GET * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>WHICH COMPANY * CUSTOMER SERVICE</pattern>
<template>
<srai>WHAT IS CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CALL CENTER</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CALL CENTERS</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER RELATIONS</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER RELATIONS AGENT</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER RELATIONS SOFTWARE</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER SERVICE AGENT</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER SERVICE REP</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER SERVICE REPRESENTATIVE</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER SERVICE REPRESENTATIVES</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER SERVICE SOFTWARE</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER SUPPORT</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER SUPPORT AGENT</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

<category>
<pattern>_ CUSTOMER SUPPORT SOFTWARE</pattern>
<template>
<srai><star/> CUSTOMER SERVICE</srai>
</template>
</category>

</aiml>
